Privacy Policy

 

Last Updated: 13th August, 2025

This Privacy Policy describes how Zaffro (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website [www.zaffro.in] (the “Site”), make purchases, or interact with us.
By using our Services, you consent to the collection and use of your information in accordance with this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

 

a. Personal Information (provided by you)

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment details (processed securely through payment gateway providers; we do not store card/UPI credentials)

 

b. Non-Personal Information (collected automatically)

  • IP address

  • Browser type and version

  • Device details

  • Pages visited, time spent, and navigation patterns

  • Cookies & tracking data

 

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To send order confirmations, shipping updates, and support responses

  • To personalize your shopping experience

  • To improve our website, services, and product offerings

  • To send promotional offers, only if you have opted in

  • To comply with legal and regulatory requirements

 

3. Cookies & Tracking Technologies

  • We use cookies to enhance your browsing experience, remember your preferences, and track website usage.

  • You can disable cookies in your browser settings, but some site features may not function properly.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Trusted Service Providers – delivery partners, payment gateways, analytics providers, and marketing platforms.

  • Legal Authorities – if required by law or to protect our rights.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no online transmission or storage system is 100% secure.

 

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your data.

 

7. Your Rights

As per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:

  • Access and review your personal information

  • Request corrections or updates

  • Withdraw consent for marketing communications

  • Request deletion of your data (subject to legal and transactional obligations)

 

8. Retention of Information

We retain your personal information for as long as necessary to provide our Services and comply with legal obligations.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.

 

10. Contact Us

For privacy-related queries or complaints, contact:

Zaffro
Email: flexwithzaffro@gmail.com
Phone/WhatsApp: +91 92745 76838